Loqu8

Terms of Service

Last updated: September 25, 2026 (the iCE trial is 30 days)

These terms govern your use of all applications published by Loqu8, Inc. ("we", "us") — including Copyworks, iCE, Tiempo, Intuition, Bible, and others — across desktop (Windows, macOS, Linux), mobile (iOS, Android), and web platforms. By downloading or using any Loqu8 application, you agree to these terms.

1. License

We grant you a non-exclusive, non-transferable license to use our applications on your personal devices. You may not redistribute, sublicense, or resell any Loqu8 application or derivative of it.

2. Free Tier

Each application includes a Free tier with core features at no cost. No account or payment is required. Free tier limits vary by application. We may change Free tier limits at any time.

3. Paid Plans

Some applications offer paid plans that unlock additional features. Plan names, pricing, and features vary by application:

Annual subscriptions renew automatically each year. Cancel anytime — access continues until the end of your billing period. Lifetime purchases are one-time payments with no recurring charges.

Payments through our website are processed by FastSpring, our merchant of record. FastSpring handles billing, tax collection, refunds, and subscription management. By purchasing, you also agree to FastSpring's terms. Purchases through the Apple App Store, Google Play, or Microsoft Store are governed by those platforms' terms.

4. Refunds

You may request a refund within 30 days of purchase for any reason. Contact us or use FastSpring's order management portal. For App Store, Google Play, or Microsoft Store purchases, request a refund through the respective platform.

5. Free Trial

New installations include a free trial of paid features — 30 days for iCE, 7 days for our other apps. The trial is device-local and automatic — no credit card required. When the trial ends, the app reverts to the Free tier unless you purchase a plan.

6. On-Device Processing

Our applications process data locally on your device whenever possible. Speech recognition (in Tiempo and other voice-enabled apps) runs entirely on-device — voice recordings and transcriptions are never sent to our servers. Dictionary lookups, text processing, and document generation all happen locally. See our Privacy Policy for full details on what data we collect.

7. Intellectual Property

Loqu8 applications and their source code, design, and branding are owned by Loqu8, Inc. The content you create with our applications (worksheets, voice notes, documents, etc.) is yours — we claim no rights to your content.

Character data in Chinese-language applications is derived from Make Me a Hanzi (Arphic Public License) and dictionary data from CC-CEDICT (Creative Commons Attribution-Share Alike 3.0).

8. No Warranty

Our applications are provided "as is" without warranty of any kind. We do not guarantee uninterrupted or error-free operation, or the accuracy of speech recognition, translation, or other automated features. We are not liable for any damages arising from your use of the software.

9. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claim related to any Loqu8 application is limited to the amount you paid us in the 12 months preceding the claim.

10. Changes

We may update these terms. Material changes will be communicated via the app or website. Continued use after changes constitutes acceptance.

11. Governing Law

These terms are governed by the laws of the State of Washington, USA.

Contact

Questions? Email support@loqu8.com

Privacy Policy

Last updated: September 23, 2026

What changed: this version states that our servers record the IP address and approximate location of the devices that contact them, and it names each service that receives your text or audio when you ask for a translation or a transcription. This version is also published on one page with the terms, and it describes what older desktop software recorded (Older Loqu8 software). The previous version is kept here.

Loqu8, Inc. ("we", "us", "our") makes the Loqu8 family of applications, including Copyworks, Bible, iCE, Intuition, Tiempo and SoundCheck, for desktop (Windows, macOS, Linux), mobile (iOS, Android) and the web. This policy describes what data we collect, how we use it, and the choices you have.

What We Collect

Usage events. Our apps send usage events so that we can see which features are used and find faults. Each event carries:

• a random device identifier, created on your device and not linked to your name
• the app version, operating system, language setting and the kind of event (for example "app_launch")
• the IP address the event came from, with the country, city and approximate coordinates that Cloudflare derives from that address. These describe the location of your network at city level, not the position of your device.

We do not receive your name, and we do not receive what you read, write or create in our apps, except for the text or audio you send for translation or transcription, described below.

Trials and downloads. When an app starts a free trial, we record its device identifier and IP address so that each device receives one trial. When you download an installer from our website, we record the IP address, approximate location, the browser's user agent, and any campaign tags in the link you followed.

Purchases and licenses. When you buy through our website, the payment is handled by FastSpring, our merchant of record, which collects your name, email address and payment details. We receive your email address, the order details and your license key, and we send your license by email through SendGrid. Purchase and activation records carry your email address and license key. We never see your card details. Purchases through the Apple App Store, Google Play or the Microsoft Store are governed by those stores' privacy policies. We receive only the transaction information needed to unlock what you bought.

Translation and transcription. Some features send your text or audio to an outside service, and only when you use them:

• Translation (iCE, Tiempo and other apps that offer it). The text you ask to translate passes through our server to one of Cerebras, Microsoft Translator, Google Cloud Translation or DeepL. We record the number of characters, the languages and which service answered. We do not store the text. The translated result is held in Cloudflare's cache for up to one hour, so that an identical request is answered without being sent again.
• Cloud transcription (Tiempo). Audio you record for cloud transcription is sent to Groq, or to OpenAI when Groq is unavailable. We record the length of the audio and its language. We do not store the audio or the transcript.

Each of these services processes what it receives under its own terms. We also use Anthropic and xAI in our own tools that prepare dictionary data. No data from our users is sent to them.

What stays on your device. Dictionary lookups, the built-in voices, on-device speech recognition, and the text iCE reads from your screen are processed on your device and are not sent to us in current versions. Older desktop software reported looked-up words, as described below.

Websites. This website is hosted on Cloudflare Pages, and Cloudflare may log IP addresses for security. It uses no cookies, tracking pixels or third-party analytics. The older Loqu8 site still answering at loqu8.com uses Google Analytics until it is retired.

How We Use Your Data

• Usage events: to understand how the apps are used, decide what to build, and find faults.
• IP address and approximate location: to give each device one trial, to prevent abuse, and to see where our users are so that we can choose which languages to support.
• Email address and license key: to deliver and manage what you bought.
• Text and audio sent for translation or transcription: only to return the result to you.

Data Sharing

We do not sell your data. We share it only with the services that do this work for us:

• Cloudflare: website and server hosting, and the translation cache
• FastSpring: payments, as merchant of record
• Braintree, a PayPal service: payments for Loqu8 iCE 8 licenses
• SendGrid: license emails
• Apple, Google and Microsoft: purchases made in their stores
• Cerebras, Microsoft Translator, Google Cloud Translation, DeepL: translation, when you ask for it
• Groq and OpenAI: cloud transcription in Tiempo, when you ask for it

Data Retention

Usage events, trial records and download records are kept without a fixed deletion date. Purchase records are kept for as long as your entitlement is active, and for any longer period that tax law requires. We do not keep the text or audio you send for translation or transcription in current versions. Older desktop software kept translations, as described below.

Older Loqu8 software

Desktop software released before 2020, which includes Loqu8 iCE 8 and earlier and MDBG Chinese Reader, activates through our older servers, and those servers still run.

When that software activates or checks its license, the server records the license key, the hardware identifiers of the computer, the version and the IP address it connected from.

That software sent translation requests either to our server or directly to a translation service (Google Cloud Translation or Microsoft Translator). Our server passed them on to a translation service and stored the text, and the translation when there was one.

That software also reported the words you looked up in its dictionary, with the date, and those words were stored with the IP address of the report.

Licenses for Loqu8 iCE 8 are still sold in our version 8 store. Braintree, a PayPal service, takes the payment and receives your card or PayPal details directly, and our older servers record the purchase with your email address.

We do not use these translations or looked-up words for any purpose. We will state on this page when they have been deleted, and you may ask us at privacy@loqu8.com to delete the records for your computer before then.

Your Rights

You may ask us to delete the usage events and trial records for your device, or the email address attached to your purchase. Write to the address below and we will ask for the details we need to find your records. Deleting your purchase email also ends the entitlement it carries.

Children's Privacy

Our apps are made for general audiences, including parents, teachers and students. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, write to us and we will delete it.

Turning Off Usage Events

In Copyworks and Bible, a switch in Settings stops usage events from being sent. Our other apps do not have this switch yet. Until they do, you can ask us to delete your device's records as described above. Trial checks, license checks, and the translation and transcription features contact our server whenever they are used, whatever the setting.

Changes

We may update this policy. Each change is posted on this page with a new date, and earlier versions are kept at their own addresses.

Contact

Questions? Email privacy@loqu8.com

Software bought before 2020

Loqu8 iCE 8 and earlier, MDBG Chinese Reader and our other desktop products sold before 2020 remain under the license and return policy of the day they were bought.

Those texts were published together on one page. A dated copy of that page is kept unchanged, with the End-User License Agreement, version 2.2 (October 2016), the return policy, version 1.1 (January 2014) and the legal notices.

Its privacy section of November 2012 is replaced by the policy above, which also covers that software.